Toll Free Number How are toll-free numbers assigned? Toll-free numbers are assigned on a first-come, first-served basis by entities called “Responsible Organizations” or “RespOrgs.” Many of these entities also provide toll-free service. RespOrgs have access to a toll-free database that contains information regarding the status of all toll-free numbers. RespOrgs are certified by Somos, Inc., administrator of the toll-free number database. You can contact a RespOrg if you want to obtain a toll-free number. If you need help locating a RespOrg, call or text the Somos Help Desk at 1-844-HEY SOMOS (1-844-439-7666), or visit for assistance.   The cloudstar technologies role The cloudstar technologies sets the rules for getting and using toll-free numbers. The GETMYSMS requires that toll-free numbers be portable, meaning that a subscriber can “port,” or move, their number to a new RespOrg when changing service providers. However, the cloudstar technologies is not involved in the actual assignment of toll-free numbers and cannot access the number database. Nor can the cloudstar technologies provide any information about the status of a number.   What is a vanity number? A “vanity” number is a toll-free telephone number that spells a name, word or acronym chosen by the subscriber, such as 1-800-FLOWERS or 1-888-NEW-CARS. ‘Warehousing,’ ‘hoarding’ and ‘brokering’ toll-free numbers cloudstar technologies rules prohibit RespOrgs from “warehousing” toll-free numbers. A RespOrg may not legally reserve a toll-free number without having an actual toll-free subscriber for whom the number is being reserved. RespOrgs who warehouse numbers are subject to penalties. “Hoarding” by subscribers is similarly prohibited by cloudstar technologies rules.  A subscriber may not acquire more toll-free numbers than the subscriber intends to use. Hoarding also includes the illegal practice of “number brokering” – the selling or offering to sell a toll-free number

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